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Improve the Call: Enhance Your User Data Using Web Personalization

April 09, 2018

As marketers, our goal is to build trust with our constituents, and through that, develop a two-way, one-to-one relationship based on loyalty. We need to provide value to our constituents, so that they become our loyal advocates. But to do so, we need to know and understand them — with data at the source of this knowledge.

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Managing Internal Stakeholders During a College or University Website Redesign

March 21, 2018

A website redesign can be an invigorating exercise for a college or university — people are excited about a new look, a new direction, and a new strategy.

But it can also be challenging to find the best way to engage internal audiences throughout the process. Common questions include:

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Web Content Strategy: The Value of Ongoing Content Quality Assurance

February 13, 2018

When we audit and review a website before embarking on a website redesign project, we typically see a range of content issues, including:

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3 Marketing Reasons to Move from HTTP to HTTPS

February 13, 2018

Haven’t made the move from HTTP to HTTPS yet? You’re not alone, but it’s time.

The good news is that over one-third of the top 1 million websites use SSL by default, an increase of 150% in the last year, according to BuiltWith. The bad news? That still leaves two thirds of the top websites using a less secure protocol.

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Managing Content Development for a Website Redesign Project

January 22, 2018

When we kick off a website redesign project with a client, one of the first things we discuss is an area where the bulk of the work might not happen for months down the line. That’s right, I’m talking about content.

To be frank, it can be a scary conversation. With these kinds of projects, the content expectations can be daunting — especially if you wait to think about it until you are well into the design phase. By that point, a significant number of content decisions have already been made, and you’ll end up in a tight spot if you don’t have a plan for how to address them.

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2018 Google Analytics Benchmarks for Higher Education, College, and University Websites

January 15, 2018

As we head into 2018, it’s time for our fourth annual report on Google Analytics benchmarks for college and university websites. We reviewed traffic from a wide range of college and university websites — graduate programs, universities, liberal arts colleges, adult programs, and law schools — from January 1, 2017 to December 31, 2017. When available, we looked at only external traffic sources to get the best reads on how prospective students and alumni are experiencing the website.

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8 Digital Marketing Priorities for Higher Education in 2018

January 03, 2018

A new year brings new enthusiasm to accomplish some of the biggest challenges in the field of higher education. From artificial intelligence to big data, the industry is being hit with buzzword after buzzword, as we weed through the trends to unearth solutions that will bring the industry to the next level.

With the help of insights from higher ed marketing executives and CMOs, we pulled together a list of digital marketing priorities for the new year.

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The State of Higher Education Web Teams: 2017

December 22, 2017

It can sometimes be difficult to know if the way you’ve structured your team is the “right” way. For most, whether you are meeting your internal goals and rising to the demands of your institution is the only method to measure. There’s no real, concrete way to compare your own structure and your own success against that of the rest of the industry.

We wanted to change that.

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The ConnectED CMO

November 28, 2017

The next generation of CMOs are digitally fluent and data-driven, critically analyzing marketing solutions to bring integrated campaigns forward, and motivating teams and peers through the power of data. Above all else, they’re "connected."

Throughout this year’s American Marketing Association (AM) Symposium for the Marketing of Higher Education — appropriately titled CONNECTED — senior marketing leaders united to discuss the new and improved ways their institutions can attract, engage, nurture, and retain their audiences using digital channels.

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Hospital Website Design: Meeting Prospective Patients' Content Needs

November 28, 2017

When it comes to acquiring new patients, market research shows digital channels strongly topping referral and print acquistion strategies. One survey reports 76% of prospective patients use digital channels to select a care provider. If you want to improve conversion from your hospital website, streamlining your website to align to prospective patient needs is a necessary step.

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