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Online Strategy

A website launch or relaunch is an opportunity to refresh your brand, refine your message, and reach new audiences.

Your website is the place where the rubber meets the road – where you define your company or product. When a website relaunch happens, a message must be decided, a position taken, and words chosen.

In a website relaunch, inconsistent messaging and user experiences are weeded out, old technologies are tossed aside, and broken, unused pieces are discarded.

In either case, charting a path and building consensus are challenges that require guidance.

A Process for Alignment, Consensus and Change

OHO can lead your organization through this change process to discover the core of your organization and create a web presence that aligns with your image, brand, and mission.

Our strategy engagements take the form of:

  • Stakeholder interviews
  • Focus groups
  • Audience surveys
  • Competitive analysis and benchmark studies
  • Technology evaluation and integration analysis
  • Usability and feature testing
  • Virtual and in-person community forums

The result of our strategy engagements can include:

  • Audience and customer engagement strategy
  • Website roadmap and action plan
  • Stakeholder and board presentations
  • Site plan and information architecture

Regardless of the form, the result of an online strategy engagement is an actionable plan, built on research, through a process that builds ownership within the organization.